Privacy Policy

Introduction

Northpoint Forest Homeowners Association ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you contact us, submit forms, or register for resident services.
• Property Information: Your address within Northpoint Forest for verification of residency and HOA-related communications.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Communicate with residents about HOA matters, community updates, and events
• Process architectural review requests and other HOA-related submissions
• Respond to inquiries and provide customer support
• Maintain and improve our website and services
• Comply with legal obligations and enforce our policies

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our website and providing HOA management services.
• Legal Requirements: When required by law or to protect the rights, property, or safety of our association, residents, or others.
• HOA Management: With our property management company and board members as necessary for HOA operations.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of non-essential communications

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: hoa@northpointforest.com